Assistant Team Leader: Position Description
Independent Advocacy Inc.
The ideal candidate will possess some, or a combination of, the following requirements:
Responsible to: Individuals receiving service and Persons with Developmental Disabilities Edmonton Board, Assistant Director, Human Resources and Director
MUST POSSESS:
- Successful reference including one HR/Management from related field where applicable
- Emergency First Aid and CPR (must be current)
- Clear Security Clearance (not older than 3 months & must include working with vulnerable persons check)
- Valid Driver's licence and proof of one million dollar liability insurance
Provided on site
- Abuse Protocol Workshop
- Skill Medication Delivery Course
- Crisis Intervention Prevention
Education and experience:
- University or College Diploma in a relevant human services field or equivalent related experience
- supervisory experience considered an asset
- exceptional front line experience with a demonstration of initiative and leadership within the team
- Leadership in implementing CET standards
Skills and Knowledge:
- Strong communication skills
- Clear written and verbal skills
- Competent computer skills for email, word documents and research on the internet
- They will have strong interpersonal skills and demonstrate ability to work with people, as well as show initiative and be an active member of the individual(s) support network.
- Ability to work well with the team and management, can take on tasks as required as well as self directing when needed
Duties and Working Conditions:
- The primary role of the Assistant Team Leader is to help the Team Leader to complete the administration and organization of the home. This is meant to be a close working relationship with the Team Leader as should work as a joint management team within the home. Team Leader and the Assistant Team Leader need to work together for decisions in the home and the breakdown of the Team Leader tasks. It is expected that the Team Leader will work with the Assistant Team Leader to delegate tasks in a discussion format with the Assistant Team Leader.
- It is also expected that the Assistant Team Leader is able to directly support the individual's in their day to day needs.
- The Assistant Team Leader is also expected to be available for weekends and coverage for vacant shifts at the request of and in discussion with the Team Leader.
- Assist the Team Leader to monitor and have an in depth knowledge of the Community Support Worker duties, previously showing leadership in this role and taking initiative in the home.
- Assist the Team Leader to supervise staff and individuals team by providing support and leadership by example
- Must be aware of the details of each individuals lifestyle plan
- Ensure life style plans are enacted as per service agreements
- Lead staff to ensure every day needs of individuals are met
- Liaise with guardians, family members, and others involved in supporting the individuals
- Assist the Team Leader to provide clear communication and timely updates with guardians and relevant family
- Assist the Team Leader to monitor that medication cabinets are in accordance to policies and procedures in individual homes
- Assist the Team Leader to monitor, reward, orientate, coach, and discipline staff (according to guidelines) in a tactful, respectful, and compassionate manner as required
- Flexible with hrs of work and available for emergencies
- Assist the Team Leader to conduct mandatory bi-annual orientation sessions
- Assist the Team Leader to monitor log notes and other required documentation for discrepancies or concerns and report to the Team Leader when unnecessary
- Assist the Team Leader to revise house policy and procedures according to CET standards
- Carry out required duties for payroll purposes as directed by the Team Leader
- Advise Human Resources of staff changes or requirements as directed by the Team Leader
- Document performance issues (contact notes) and warnings forward to Team Leader.
- Assist staff to maintain hours within specified budget as directed by the Team Leader
- Assist the Team Leader to perform administrative duties (daily reports and emails to HR and supervisors, review of log notes, completion of month ends, revision of LSP/PCP, review and update Restrictive Procedure Documents, update Fact Sheets, Bathing Procedures, Lifting Procedures, Financial Guidelines etc)
- Maintain open communication within agency and become involved in requested projects
- Conduct yourself professionally (including appearance) and represent the agency
- Help ensure confidentiality at all times within and outside of the individuals homes
- Read all notes, and communications daily & initial- Assist the Team Leader to ensure staff do the same
- Assist the Team Leader to schedule staff and make changes when needed. Be available to work if replacements are not available as directed by the Team Leader
- Assist the Team Leader to ensure individual home cleanliness, repairs, and outward appearance is kept in high priority
- Assist the Team Leader to maintain individual finances in accordance with policy. Highlight any inaccuracies in funds and advise your Team Leader
- Assist the Team Leader to ensure that individual consent forms are kept current
- Assist the Team Leader to set goals with individuals and support network: promote growth, independence and skill development as outlined in their foals and in relevance to their abilities
- Assist the Team Leader to renew goals and objectives annually and where needed
- Participate in restrictive procedures committee meetings as required and as directed by the Team Leader
- Assist the Team Leader to check medication from pharmacy monthly, write up med sheets and ensure medication is obtained immediately following a medical appointment
- Assist the Team Leader to coordinate monthly fire drills and safety checks
- Ensure individual satisfaction is addressed on a daily basis, and address any staff concerns promptly with the Team Leader
- Ensure individual and staff safety in the home at all times; by completing the health and safety report along with the support staff each month as directed by the Team Leader
- To know and to apply the company's safety policy and relevant Occupational Health and Safety legislation.
- To ensure that all employees are educated to work in a safe manner and that they use all protective procedures required by this company and by the legislation to protect their health and safety, e.g., rubber gloves, fully enclosed shoes.
- To enforce all established safety legislation and work methods. To take disciplinary action when necessary to ensure compliance with the regulations, e.g., disciplinary warnings, suspensions.
- To conduct monthly inspections of the work place to ensure a safe and healthy environment.
- To maintain a housekeeping standard and assign definite cleaning responsibilities to all workers. e.g., chore checklists.
- To provide each employee with information about hazards of his/her job and how to avoid them.
- To provide a good example for employees by always directing and performing work in a safe manner.
- To report all accidents immediately, to investigate all accidents fully and to advise management on how to prevent similar accidents in the future.
- Report any repairs to Team Leader, management and/or Landlord
- All other duties pertaining to the role, in consultation with supervisor.
Hours of Work and Location:
- 35hrs/week that may be based within a rotating position
- In the homes that they assist to supervise, office for meetings when required, and occasionally in other homes where required for assistance
- Floating weekend on-call rotation
- expectation to assist Team Leader to cover shifts within the home when shifts are vacant